Friendly's Reviews

Friendly's has an overall rating of 3.3 based on 17 reviews. Customer feedback on Friendly's is mixed.

3.3/5.0

17 reviews

5 Stars

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1 Star

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All Friendly's Reviews (17)
crystal_Miller90
May 25, 2026
"Easy spot when everyone wants something different"
I’d give Friendly’s about 4 stars. We went sometime last month, or maybe it was the end of the month before, I can’t remember exactly, but it was a solid visit. The menu has a good mix of stuff like burgers, sandwiches, salads, kids’ meals, and obviously the ice cream. It’s one of those places that works well when nobody in the group can agree on what they want. A few things are a little basic, but there are usually enough options that everyone leaves happy.
MichaelAcosta
May 24, 2026
"Our server was friendly, which I appreciated…"
Our server was friendly, which I appreciated, but the service took forever. They made it sound like we’d be taken care of quickly, but that definitely didn’t match the reality. It felt like we spent more time waiting for help than actually enjoying the meal.
MEDINA
May 10, 2026
"I went on the site just trying to..."
I went on the site just trying to find the menu and locations, and somehow it turned into a whole ordeal. Everything felt slow, a little messy, and not super easy to navigate. A few pages also loaded weird on my phone, which made it even more frustrating. It’s not the worst site I’ve ever used, but it definitely needs some work.
julie_Dotson81
May 08, 2026
"I ordered pickup and somehow half…"
I ordered pickup and somehow half my order was wrong. I got the wrong side, my drink was missing, and they put toppings on my burger that I specifically asked them to leave off. It wasn’t even busy when I showed up, so I don’t get how that happened. I also felt kind of passed around when trying to get it sorted, like nobody really wanted to deal with it. The food itself was okay, but I’m tired of having to dig through every bag before I leave like checking their work is my job.
william1970
May 05, 2026
"Wheelchair access was a bit hit or miss"
The ramp definitely helped getting in, which I appreciated, but once inside the aisles felt tight in a few spots. It was manageable, but I kept thinking if it had been a little busier or if I needed to turn around somewhere...
evelyn1999
April 04, 2026
"The points do work, so I’ll..."
The points do work, so I’ll give it that, but the rewards don’t show up right away. It kind of takes a while and you’re left sitting there wondering if it actually went through or not. Not terrible, just a little slow.
KIRK
April 01, 2026
"Super easy stop with the kids after soccer"
We went here last weekend right after my kids’ soccer game, and it was such an easy stop. They were still a little wound up and louder than usual, but nobody made us feel awkward about it. Our server even brought over extra napkins before I had a chance to ask, which I really appreciated in the moment.
The kids were all about the ice cream, and my husband and I were just glad there was enough space for the stroller without feeling like we were in everyone’s way. By the time we left, I remember thinking that it actually felt like a place where families are welcome. We’d definitely go back again.
ElenaBaylor_06
April 01, 2026
"Smooth payment, no surprises"
I was a little nervous when it came time to pay because billing stuff can be such a headache, but it went really smoothly. My bill was correct, the payment processed without any issues, and my card was only charged once. I felt relieved seeing there were no random fees or weird surprises.
RogerPrice
March 22, 2026
"Pretty solid for dietary restrictions"
I went to Friendly’s with my family and felt good about how they handled my dietary needs. I had questions about dairy and gluten, and the server actually went to check instead of just giving me a confident-sounding guess, which I really appreciated. The options weren’t exactly huge, so I wouldn’t call it amazing for restricted diets, but there was enough for me to have a decent dinner and not feel left out. The food was good, and everyone was patient with my questions. I’d give it 4 stars because the menu could definitely be clearer about allergens.
hello_patrice405
March 07, 2026
"Slow Service Today"
I was hungry and in a decent mood when I came in, but the food took a really long time to arrive today. It kind of made the experience a bit frustrating.
LuisaSites_58
February 25, 2026
"Wish I’d picked somewhere easier to park"
The food was okay, nothing really wrong with it, but finding parking took so long that I was already annoyed before I even got inside. By the end, I kind of regretted going. It just didn’t feel worth the hassle.
Samuel_allen84
January 25, 2026
"I used a Friendly’s gift card from friendlysrestaurants.com..."
I used a Friendly’s gift card from friendlysrestaurants.com last weekend, and it was easy overall. The cashier had to scan it a second time, but then it went through without any issue. The balance showed correctly, and I did not have to explain anything or push back. The food was good too. I am taking off one star because checkout was a little slow, but besides that, everything was fine
christy-Baldon
January 21, 2026
"Easy takeout and delivery, no complaints"
I ordered from friendlysrestaurants.com for takeout first, then gave delivery a try another night, and both experiences were really smooth. The ordering process was simple, and both times my order came out exactly right, which I always appreciate. The food was still warm when I got it, the fries weren’t soggy, and they packed the ice cream separately so it didn’t turn into a mess. The delivery driver was friendly too. Based on my experience, they handled everything well and I’d definitely order again...
TamikaPerez_84
January 19, 2026
"Hours had me second-guessing myself"
The food is totally fine, but the hours online don’t seem to always match what’s actually happening. I drove over thinking they were open, then got there and they were already closed. Maybe I misread something, but I checked again and it still seemed off. Frustrating, honestly.
barryedgerton2269
January 14, 2026
"Clean and Comfortable Spot"
Stopped in with my kids the place was really clean. The tables were wiped down, the floors looked good, and even the bathrooms were kept up nice. It just made eating there feel easy and comfortable. I’d definitely go back.
hello_robert070
January 04, 2026
"Just an okay meal, honestly?!"
I went to Friendly’s last week, and the food was just kind of alright. The burger was a little dry, which was disappointing?! The fries were hot and actually good, and the ice cream was definitely the best part. I wouldn’t say it was bad enough to complain about, but it’s not a place I’d be rushing back to either. Overall, just a average meal.
ralph2005
December 31, 2025
"I usually stick with my go-to ice cream…"
I usually stick with my go-to ice cream spot, so I wasn’t expecting this to win me over, but the sundae was really creamy and satisfying. The brownie dessert was a little too sweet for my taste, but still good overall. I’m not ready to abandon my usual favorite just yet, but I’d definitely come back for this
JaneHurwitz_92
December 20, 2025
"We had a really good experience here. The…"
We had a really good experience here. The meals were filling, the prices were reasonable, and my kids actually loved what they got too, which is always a win for us. no complaints from me.
marie-Thurston
December 16, 2025
"Pretty comfy place to chill"
I only stopped in because I had some time to kill, but it ended up being a nice little spot. The vibe was relaxed enough, the chairs were comfy, which I really appreciated since I was already tired from running around.
Avery-gaytan
December 03, 2025
"Tiny portions and a waste of time"
I went to Friendly’s the portion sizes were disappointing. My meal looked like it came off the kids menu, except I was paying full price for it. The fries were barely there and the sandwich was tiny. I’m not expecting some massive plate of food, but it should at least feel like it’s worth the money. Instead, I left still hungry and had to go grab more food afterward, which just felt like a waste of time and energy
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